At incident.io, we believe in living by our values every day. We strive to raise the pace, make it magic, find a way, trust by default, and win together. We believe in working together as a team, supporting each other, and celebrating our collective successes.
We want our employees to be empowered to take risks, learn and grow, and be their best selves both in and out of the workplace.
Our values drive us to be innovative, inclusive, and customer-focused, and we are committed to creating a positive and rewarding work environment for all.
Pace is one of our superpowers. It builds momentum, closes deals and delights customers. Over time, most companies slow. We’re always looking for ways to speed up.
A moment of unexpected surprise and delight leaves a long and lasting impression. These moments do not exist by chance, they are made. We believe that little extras, thoughtful details and extra effort make a huge difference.
There are usually a million reasons why something can’t be done, and often only a few why something can. We’re driven by the belief that any problem can be solved if we approach it with positivity, grit, and a sprinkling of humour.
We default to giving each other the trust, space and autonomy to deliver our best work. With this high trust, comes high expectations - we trust each other to hold ourselves accountable, do what we were hired to do, and do it really, really well.
We're in this together, with shared goals and a belief that our collective success trumps individual accolades. We cheer, we support, we celebrate, and sometimes we fail - but always as a team.